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Privacy Policy

Last Updated: 1 June 2026

1. Introduction

AirportStreams is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how AirportStreams collects, uses, stores and protects your information when you use our website, services, memberships and community features.

We comply with the Privacy Act 2020 and applicable New Zealand privacy principles.

2. Information We Collect

Depending on how you use AirportStreams, we may collect:

  • Name and account information
  • Email address
  • Username and profile information
  • Membership and subscription details
  • Live chat and community content
  • IP addresses and security logs
  • Device and browser information
  • Website usage and analytics data
  • Support enquiries and correspondence

3. Payment Information

AirportStreams does not store or process payment card details.

Payments are securely processed by Stripe. When purchasing a membership, Stripe may collect payment information directly from you.

We may store Stripe customer identifiers, subscription identifiers and membership status information required to manage your account and subscription.

4. How We Use Your Information

We use information we collect to:

  • Provide AirportStreams services
  • Manage memberships and subscriptions
  • Authenticate and secure user accounts
  • Provide customer support
  • Improve platform performance and reliability
  • Moderate community content
  • Send service-related notifications
  • Meet legal and regulatory obligations

5. Community Features

Messages posted in live chat, comments or community areas may be visible to other users.

AirportStreams reserves the right to moderate, review or retain community content where necessary to enforce our Terms of Use, investigate abuse, maintain platform safety or comply with legal obligations.

6. Cookies and Similar Technologies

AirportStreams uses cookies and similar technologies to provide core functionality and improve user experience.

Cookies may be used for:

  • User authentication
  • Security and fraud prevention
  • Site preferences and settings
  • Performance monitoring
  • Analytics and usage reporting

You may manage cookie preferences through your browser settings, however some features may not function correctly if cookies are disabled.

7. Analytics

We may collect information about how visitors use AirportStreams in order to improve our services and identify technical issues.

Analytics data is generally aggregated and used to understand website performance, visitor behaviour and service quality.

8. Information Sharing

AirportStreams does not sell personal information.

We may share information with trusted service providers where necessary to operate our services, including:

  • Stripe for payment processing
  • Email delivery providers
  • Cloud hosting providers
  • Analytics and monitoring services

Information may also be disclosed where required by law or to protect the rights, safety or security of AirportStreams, users or the public.

9. Data Security

AirportStreams uses reasonable technical and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration or destruction.

While we take security seriously, no online service can guarantee absolute security.

10. Data Retention

Personal information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes or enforce agreements.

Certain account, billing and moderation records may be retained for security, auditing or legal purposes.

11. Your Rights

Subject to applicable law, you may request:

  • Access to personal information we hold
  • Correction of inaccurate information
  • Deletion of information where appropriate
  • Information about how your data is used

Requests may be submitted using the contact details below.

12. International Services

Some service providers used by AirportStreams may store or process information outside New Zealand.

Where this occurs, we take reasonable steps to ensure personal information receives an appropriate level of protection.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be published on AirportStreams and may also be communicated to users through email or account notifications.

14. Contact Us

Questions, privacy requests or concerns may be directed to:

AirportStreams
support@airportstreams.co.nz

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