Subscription Terms
Last Updated: 1 June 2026
1. Introduction
These Subscription Terms apply to all paid memberships offered through AirportStreams.
By purchasing, activating or maintaining a paid membership, you agree to these Subscription Terms in addition to our Terms of Use and Privacy Policy.
2. Membership Plans
AirportStreams may offer one or more paid membership tiers, including but not limited to:
- Business Membership
- First Class Membership
- Special promotional memberships
Membership features, pricing and benefits may change from time to time. Any material changes will be communicated to affected subscribers before taking effect.
3. Free Memberships
Free memberships provide access to publicly available content and selected community features.
AirportStreams may modify, limit or discontinue free features without notice.
4. Trial Memberships
From time to time AirportStreams may offer free trial access to eligible users.
Trial availability, duration and eligibility requirements are determined solely by AirportStreams.
Unless cancelled before the trial expiry date, trial memberships may automatically convert to a paid subscription.
Trial periods are generally limited to one trial per user and may be restricted based on account history, payment method or other factors.
5. Billing and Payments
Subscription payments are processed securely by Stripe.
By subscribing, you authorise AirportStreams and Stripe to charge your nominated payment method for recurring subscription fees.
Subscription fees are charged in advance at the beginning of each billing cycle.
Prices are displayed in the currency shown during checkout and may include applicable taxes where required by law.
6. Automatic Renewal
Paid subscriptions automatically renew at the end of each billing cycle unless cancelled before renewal.
By maintaining an active subscription, you authorise recurring charges until the subscription is cancelled.
7. Cancellation
Subscribers may cancel their membership at any time through the AirportStreams billing portal.
Cancellation prevents future renewals but does not immediately terminate access to benefits already paid for.
Access will continue until the end of the current billing period or trial period, after which the account will revert to the applicable free membership level.
8. Failed Payments
If a payment cannot be processed, AirportStreams may attempt to collect payment again using Stripe's billing tools.
Accounts with failed payments may enter a grace period during which premium features remain available.
If payment remains outstanding, AirportStreams may suspend or remove premium access until payment is successfully received.
9. Refunds
Refund requests are handled in accordance with our Refund Policy and applicable New Zealand consumer protection laws.
Refunds are not automatically provided for partially used subscription periods unless required by law or approved by AirportStreams.
10. Membership Benefits
Premium membership benefits may include access to subscriber streams, community features, exclusive content, enhanced viewing experiences and other benefits.
Membership benefits are subject to change as AirportStreams develops and improves its services.
11. Account Sharing
Memberships are intended for individual use unless otherwise stated.
Sharing accounts, credentials or premium access with other individuals may result in suspension or termination of membership benefits.
12. Service Availability
While AirportStreams aims to provide reliable service, we do not guarantee uninterrupted access to streams, recordings, community features or premium services.
Service interruptions may occur due to maintenance, weather, network issues, airport restrictions, third-party outages or circumstances beyond our reasonable control.
13. Suspension and Termination
AirportStreams reserves the right to suspend, restrict or terminate subscriptions where users breach our Terms of Use, Community Guidelines or applicable laws.
Serious violations may result in immediate removal of premium access without refund where permitted by law.
14. Changes to Subscription Terms
AirportStreams may update these Subscription Terms from time to time.
Significant changes affecting subscribers will be communicated through the website, email notifications or account notices.
15. Contact Us
Questions regarding memberships, billing or subscriptions may be directed to:
AirportStreams Support
support@airportstreams.co.nz